Q1:How can I confirm which model can work with my car?

A1:Please check our compatible car models first, if still can't confirm, please feel free to send photos of control panels and display screen to us have a check.

(Noted: CheerDriving kit can only work with factory head unit and screen)

Q2:Where are you located and can you ship to our country?

A2:CheerDriving Technology is Located in Shenzhen, China and we ship worldwide by DHL,FEDEX,UPS,TNT, it usually takes 3-7 working days delivery time.

Q3:Does your price include VAT or import tax?

A3:We ship from China and our price doesn't include VAT or tax, it is out of our control.

Q4:Do you offer warranty and what's your refund policy?

A4:We offer 18 months warranty and agree refund/replacement if any quality issues.

Q5:Can I install the kit myself, is it difficult?

A5:We have installation diagrams and videos for your reference, all based on plug and play, usually it will takes 2 hours to install.

Q6:Do you have user manual?

A6:Yes, we have detail user manual for you, moreover, if you need any technical support, please free to contact us anytime!

Q7:How can I know if I need firmware update?

A7:We guarantee that will send you our products with newest version and usually they don't need frequent software updated,you only need to update your iOS or android system to get the latest carplay or android auto system.If we got new software version release, we will inform you timely and send you free software update file and instructions.

Q8:If I bought your products from other supplier or retrofit store, can you offer technical support if I needed?

A8:We offer technical support for ALL CheerDriving Products, no matter where you bought it. Please feel free to contact us anytime you need any support.